Rocky River City Ordinance 701 requires residences and business owners with alarm systems to reimburse the City for excessive false security alarms.

Billing for false alarms are contracted by the City of Rocky River to CitySupport. Businesses and residents may receive correspondence from CitySupport on behalf of the City of Rocky River for matters pertaining to false alarms. 

Frequently Asked Questions

• Why am I fined for false alarms?
  Fines allow the City to recover a portion of the costs associated with responding to false alarms.
• When is an alarm considered a "false alarm"?
  A false alarm is any alarm signal which causes police department response when an emergency situation does not exist.  Excessive false alarms are defined as more than three false alarms within any 365 day period at a permitted site, and any false alarm at a non-permitted site. 
• When are false alarm fines charged?
  Permit holders are given three false alarm responses within a 365 day period at no charge. A fine is charged for all false alarms thereafter.
• What are the fines for false alarms?
  False Alarms:        1-3 False Alarms        4-6 False Alarms       7+ False Alarms
  Residential               No Fee                    $50.00                       $75.00
  Commercial             No Fee                     $50.00                       $75.00

• Is there a City ordinance for false alarms?
  Yes. Ordinance 701 requires residences and business owners with alarm systems to obtain and maintain an annual permit and reimburse the City for excessive false security alarms.